Barb, Marla, and Julie,
While you all deserve praise, I must truly commend your team of volunteer callers. So, to you, our Friendly Callers: as many of us know from experience, calling our own mothers can be a challenge at times, but calling someone else’s? You are all mensches!! I’d like you all to know that we review all of your notes on behalf of your senior’s comments/concerns and we always reach out to them. What you are all doing is truly a mitzvah, and while there are those seniors who are not fond of a friendly call, knowing you’ve buoyed just one person’s spirits should alleviate such concern.
It is easy for all of us within Home Delivered Meals to get lost in the “work” of the department; from coordinating routes for drivers, cooking and packing meals, freezing off our tuchus’ in the walk-in freezer, working with other organizations within our industry, government reporting, all the computer work and data entry. While we regularly talk to our clients on a daily basis, some way more than others, we don’t always have the opportunity to stop and kibbitz with them, something I know many of our seniors like to do. For taking up that slack, again we thank you!