Connecting and Coping During the COVID Pandemic

Older adults who live alone or are not receiving visitors during this time are some of the most vulnerable in our community and in need of connection. At the same time, we are keenly aware of the distress that many family caregivers are also experiencing. While feeling sad, anxious, overwhelmed or having other symptoms of distress, such as trouble sleeping, are not uncommon during this crisis, we encourage those affected to reach out for support and help. In addition to CJE, if you'd like to speak to someone and talk about your concerns, there are several options available.

If you have a mental health need during this time of significant societal stress, please know that we are here for you, and we can help. CJE Counseling Services:

In addition to CJE, if you'd like to speak to someone and talk about your concerns, there are several options available.

“Warm Lines”:

  • Friendship Line: 1.800.971-0016 (available 24/7)
  • JCFS Warmline: 1.855.275.5237 (Monday-Thursday, 9 a.m. to 5 p.m. and Friday, 9 a.m. to 4 p.m., Central time).
  • Illinois Warmline: 1.866.359.7953, then press 2, then 5. (operates Monday-Friday, 8 a.m. to 5 p.m. Central time).  

Crisis lines:

  • National Suicide Prevention Lifeline: Call 800.273.TALK (8255)
    • If you or someone you know is in crisis—whether they are considering suicide or not—please call the toll-free Lifeline at 800.273.TALK (8255) to speak with a trained crisis counselor 24/7. Your call is confidential and free.

  • NAMI Chicago Helpline has mental health counselors available at 833.626.4244, operating Monday-Friday, 9 a.m. to 8 p.m., and Saturday and Sunday, 9 a.m. to 5 p.m. Central Time.

  • Illinois’ new Call4Calm service: residents can text TALK to 552-020 to connect to the state’s confidential, and free service to get connected to mental health services.


Other Resources for Managing Stress and Anxiety:

CJE SeniorLife’s Counseling team also recommends the following fact sheets and websites on managing stress and anxiety, as well as mental health considerations during this challenging time as published by the Chicago Department of Public Health, the Centers for Disease Control and Prevention (CDC), and the World Health Organization (WHO).

The following offer relaxation and meditation exercises you may find helpful to take a break during the day or to fall asleep at night:

For additional support and information, please contact CJE SeniorLine 773.508.1000.