Consumer Assistance

The Consumer Assistance team of highly experienced Resource Specialists is available to help you identify and apply for the broadest possible range of benefits and support services available to older adults.

CJE’s Consumer Assistance staff provides a person-centered service that helps people find ways to reduce expenses and increase income so they can live in the community with dignity and respect as they age.  Service is available at many locations across Chicagoland in English and Russian.  All assistance is free of charge.



More information about Consumer Assistance

FREE LEGAL CLINIC—Completing Your Power of Attorney Documents

Presented by
Highland Park—Highwood Legal Aid Clinic and Kirkland & Ellis LLP

Meet one-on-one with a lawyer to ask questions about Powers of Attorney and create your documents. The professionals will guide you through the process so that you are confident your Power of Attorney documents are done correctly. This is a great opportunity to finish something you’ve probably been thinking about for a long time.

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Asked and Answered

CJE’s Consumer Assistance Department is on the frontlines when it comes to connecting older adults to public benefits and other resources so they can maximize their personal assets and avoid crises.

Benefits Counseling

Just call CJE’s main phone number and an expertly-trained “Entry Group” staff member will listen—and evaluate—your particular needs and concerns.

Frequently Asked Questions

Entry Group Resource Specialists can answer a brief question about eligibility or provide an in-depth consultation about where to seek assistance based on a particular situation.

Entry Group

Meet our Team

If CJE cannot meet your needs, we will attempt to refer you to another community agency. It is our goal to assist you in getting connected with the services and benefits you need.